By Shams Al Nuumani
Introduction
In today’s digital age, internet access has become essential for almost every aspect of daily life whether it’s staying connected with loved ones, applying for jobs, or accessing essential services like healthcare, online banking and education. However, for many individuals within our community especially those who face financial or technological barriers, the online world remains out of reach. To address this critical gap, FYA hosted a Digital Inclusion Event ‘From Clicks to Confidence: Get Online‘ as part of Get Online Week. Aimed at raising awareness and helping people navigate the online landscape.
Background
Get online week is the UK’s largest and longest running digital inclusion campaign by the Good Thing’s Foundation. This year here at FYA we ran a successful digital inclusion event called ‘From Clicks to Confidence: Get Online’ on the 15th October. This event aimed at equipping participants with essential digital skills to confidently navigate the digital world. Free laptops, tablets and phones were given out to those without access to technology at home. At FYA we recognise that digital literacy isn’t just beneficial to have, it is vital for employment, education and personal well-being. Additionally, survey questions were conducted to further understand the importance of digital inclusion on Nottingham’s refugee communities and the impact internet access has on their mental health, role within the community and day-to-day activities.
Key Survey Takeaways
After going through the retrieved survey data on the impact of internet access, it was revealed that around 50% of participants reported having weak or no access to the internet. 55% of participants believed that internet access made a positive impact on their education/training. When asked how internet access affects their personal relationships, 69% said it had a negative impact. Some of the feedback stated by participants included that caused them to “lose contact in the community” in addition to making them “feel isolated and stressed”. Although those who did have adequate access to the internet thought that it affected their personal relationships “positively by communicating and interacting with people“.
How we are Tackling the Digital Divide at FYA
Device Donation Program: We are working with partners to provide affordable devices and free sim cards.
Expanded Workshops: Our goal is to run more frequent digital literacy sessions covering both basic and advanced skills.
Community Support: We are establishing outreach programs to ensure people are informed about affordable internet options.
